Terms of Service

Last Updated: September 18, 2026

1. Agreement to These Terms

These Terms of Service govern your use of https://www.snowleopardmarketing.ai and everything we offer through it, including our training program, Yelp management service, performance dashboard, free masterclass, communities, and newsletter.

By using the website or purchasing anything from us, you agree to these terms. If you do not agree, do not use the website or our products.

We are Snow Leopard Marketing Inc., a company registered in California, with offices at 388 Santana Row, Ste 2436, San Jose, CA 95128.

2. Who May Use Our Products

Our products are built for business owners and professionals in home services. You must be at least 18 years old and able to enter into a binding contract.

If you are buying on behalf of a company, you confirm you are authorized to bind that company to these terms.

3. Your Account

You are responsible for keeping your login details secure and for everything that happens under your account.

Accounts are for one person. Sharing login details, giving access to employees or colleagues, or allowing anyone else to use your account is a breach of these terms and grounds for termination without refund.

Tell us immediately at info@snowleopardmarketing.ai if you believe your account has been accessed without your permission.

4. Our Products

Marketing Training. A self-paced program of video lessons, workbooks, checklists and templates, delivered through a third-party platform. Access terms depend on the plan purchased.

Yelp Management. A managed service covering profile optimization, keyword targeting, ads management and automated lead response. We charge no management fee; your advertising budget is paid directly to Yelp under Yelp's own terms.

Company Performance Dashboard. Software that connects to your business systems and reports on performance against targets you set.

Free Masterclass, communities and newsletter. Provided at no cost. We may change or discontinue them at any time.

We may improve, change or discontinue any product. Where a change materially reduces what you paid for, we will tell you in advance.

5. Payment

Prices are shown on the relevant product page in US dollars and may change at any time. A change never affects a purchase already completed.

Payment is due in full at purchase unless we agree otherwise in writing. You are responsible for any taxes that apply.

If a payment fails or is reversed, we may suspend access until the matter is resolved.

6. Refunds

All sales of Marketing Training are final. Our Refund Policy forms part of these terms and explains the limited circumstances in which money is returned, including billing errors. Read it before purchasing.

7. Intellectual Property

Everything we produce, including video lessons, workbooks, checklists, templates, reports, written material, the dashboard software and the website itself, belongs to Snow Leopard Marketing Inc. or our licensors.

What you may do. When you purchase training, we grant you a personal, non-transferable, non-exclusive licence to access the materials and to use the templates and workbooks inside your own business, for as long as your access lasts.

What you may not do:
- Share, resell, distribute, publish or give away any of the materials
- Record, screenshot, download or copy the lessons beyond what the platform allows
- Use the materials to build or run a competing training program or service
- Remove or alter any copyright or ownership notice
- Use our name, logo or materials to suggest we endorse you without written permission

These restrictions survive the end of your access.

8. Acceptable Use

Do not use our website, products or communities to break the law, harass anyone, post misleading or harmful content, attempt to gain unauthorized access to our systems, scrape or copy the site at scale, or interfere with anyone else's use.

Our communities have their own rules. We may remove anyone who does not follow them, without refund.

9. Third-Party Platforms and Services

Some of what we provide runs on platforms we do not control, including the training platform, our communities, video hosting, the payment processor, and advertising platforms such as Yelp and Google.

Your use of those platforms is governed by their terms, not ours. We are not responsible for their availability, their policies, or anything that happens to them.

10. Managed Services and Your Data

When you engage us for Yelp Management or the Company Performance Dashboard, you grant us the access we need to provide the service, and you confirm you have the authority to grant it.

Your accounts remain yours. You keep ownership and administrative control throughout. When the engagement ends, we remove our access and, at your request, return or delete the business data we held.

Your responsibilities. You are responsible for the accuracy of what you give us, for having the right to share any customer data your systems contain, and for complying with the terms of the platforms we work in on your behalf.

11. Earnings Disclaimer

We make no guarantee of any financial result.

Our website describes what happened in our own business, including revenue growth, revenue per technician, and results from individual marketing channels. Those figures are ours. They are not a promise, a projection, or a typical result.

What happens in your business depends on your market, your pricing, your capacity, your team, the state of your operations, the effort you put in, and conditions none of us control. Many owners who buy training of this kind see no measurable change at all, usually because they do not finish it or do not apply it.

Nothing we publish or sell is financial, legal, tax or investment advice. You are responsible for your own business decisions and for the results of them.

Any figures given by other customers describe their own experience and are not a guarantee that you will do the same.

12. Disclaimers

The website and everything on it are provided as they are. We do not promise that the site will be uninterrupted or error-free, that the materials will be accurate or complete, or that any product will meet your particular needs.

Marketing platforms change their rules constantly. Strategies that work today may work differently tomorrow.

13. Limitation of Liability

To the maximum extent the law allows, we are not liable for indirect, incidental, special or consequential damages, including lost profits, lost business, lost data or lost opportunity, arising from your use of our website or products.

Our total liability for any claim will not exceed the amount you paid us in the twelve months before the claim arose.

Nothing here excludes liability that cannot lawfully be excluded.

14. Indemnification

You agree to cover our reasonable losses, including legal costs, arising from your breach of these terms, your misuse of our products, or your violation of anyone else's rights.

15. Termination

You may stop using our products at any time. For managed services, tell us and we will remove our access as described in the Refund Policy.

We may suspend or end your access if you breach these terms, share your account, redistribute our materials, behave abusively toward our staff or other customers, or fail to pay.

Where access ends because of a breach, no refund is due. Sections covering intellectual property, disclaimers, limitation of liability and indemnification survive termination.

16. Governing Law and Disputes

These terms are governed by the laws of the State of California, without regard to conflict of law principles.

Before starting any formal proceedings, contact us at info@snowleopardmarketing.ai and give us thirty days to resolve the matter. Most disputes are settled this way.

Any dispute that cannot be resolved will be brought in the state or federal courts located in Santa Clara County, California, and you consent to the jurisdiction of those courts.

17. Changes to These Terms

We may update these terms. The updated version takes effect when posted, and the date at the top will change. Continuing to use the website or our products after that means you accept the updated terms.

For material changes affecting existing customers, we will give notice by email.

18. Contact

Snow Leopard Marketing Inc. 388 Santana Row, Ste 2436 San Jose, CA 95128
Email: info@snowleopardmarketing.ai
Phone: 415-849-2154